LIVE, WORK & PLAY

IN THE LAKE DISTRICT

LOVE & LAUGHTER

WE LOVE WHAT WE DO

Many of our guests come to Gilpin Hotel & Lake House for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five-star service, and a lot of love and laughter.

WHAT’S IN IT FOR ME?

BECAUSE THAT MATTERS!

Progress your pay as you develop your skills through our Skills Development (SD) Levels:
● SD1: £10.50 per hour, and be eligible for £130 gratuities per month
● SD2: £10.75 per hour, and be eligible for £150 gratuities per month
● SD3: £11.00 per hour, and be eligible for £170 gratuities per month
● SD4: £11.25 per hour, and be eligible for £190 gratuities per month
● SD5: £11.75 per hour, and be eligible for £210 gratuities per month
● SD6: £12.25 per hour, and be eligible for £230 gratuities per month
● Deputy Head of Department, depending on experience plus a performance-related bonus of £4,200 per year
● Head of Department, depending on experience plus a performance-related bonus of £6,000 per year.

Full-time, part-time and casual work available. Many roles include evening work, but there are also daytime hours, some of which can be adapted to suit.

All employees are now supported by Hospitality Action’s Employee Assistance Programme (EAP), which provides you with easy access to a wide variety of services to help support you through a range of personal or work-related issues.
● A telephone helpline, available 24 hours a day, 7 days a week, 365 days a year which can also be accessed by WhatsApp or SMS.
● Ability to access the service through an engaging web portal, live chat, or App.
● Referral on to face-to-face, phone or video counselling if clinically appropriate
● Telephone consultations with qualified experts providing practical advice in a wide range of fields.

Staff social events, activities and parties throughout the year.

Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area. We spring clean your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely. Our staff accommodation ranges from mobile static homes to ensuite rooms in Bowness and Windermere (from £130 to £580 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a couple of very small mobile static home rooms that we don’t charge anything for.

We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work.

Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.

There are around 170 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!

Our holidays start at 28 days holiday (inclusive of Bank Holidays) and increase up to 32 per year as you progress through our Skills Development Levels.

Home-cooked food for just £1 per meal. A breakfast of toast and cereal is free, and available at all times. We also have snacks and tasty treats available throughout the day.

Free staff transport between Gilpin Hotel and Lake House and the staff houses in Crook, Windermere and Bowness.

We buy MyCumbria Cards for all of our team – old and new! With this you can get offers and discounts throughout Cumbria on food & drink, activities, shopping and more. We’ll also be introducing a scheme where you can get even more money off certain activities, so watch this space to go bike riding, canoeing, rock climbing, or relax with a lovely meal or go to the cinema…

Discounted rates in our restaurants, as well as amazing opportunities to stay at other Relais & Châteaux and Pride of Britain hotels from just £150 per night!

The English Lake District is England’s largest National Park.  It is also a UNESCO World Heritage Site. Filled with spectacular landscapes and picturesque villages, you will discover a warm welcome and a rich cultural heritage.  From exploring the fells, splashing about on the lakes, hiking through the hills or simply enjoying the peace. Its the perfect place to breathe in and be inspired.

GILPIN HAPPY HORMONE HACKS

WE LIKE BEING HAPPY

All of us, guests and team alike, have the same wish to belong, to feel that we are making a contribution, to feel important (without simply wanting to be important), to love and be loved. And this is where our core values come in – every one of which aims to hack the happiness chemicals…

LOVE | PEOPLE

Enjoy working with great people, feel recognised and appreciated, enjoy trust and friendships in and out of work.

Spending time with guests and your team helps get that oxytocin (love hormone) hit.

FEEL GOOD | RESPECT

Every single one of us can make a difference to our guests at Gilpin, whether through a simple friendly gesture or an elaborate plan, and it makes us all feel good.

Feeling recognised and appreciated increases your serotonin (the feel good hormone).

WELL BEING | THRIVE

Every team member at Gilpin holds the ability to uplift our guests, be it through a simple gesture or a well-executed plan. This mutual exchange of care not only enhances the guest experience but also elevates our own well-being, creating a positive atmosphere of fulfillment and satisfaction for all.

REWARD | SKILLS

We provide the tools and opportunity to exceed your current skills and build new ones with on the job training with pay rises built in so you have plenty of room to grow and celebrate your wins.

Boost your brain’s reward system with a hit of dopamine (the reward hormone).

HAPPY | LAUGH

This one is crucial to us and is where the #love&laughter tag comes from – one of our favourite comments from our guests is that when they think of Gilpin, they think of love and laughter – ours, and theirs.

Kick start your endorphins (the happy hormone) with a lot of laughter.

Play Video

A GILPIN VIDEO

WORKING IN THE LAKE DISTRICT

#LOVEANDLAUGHTER

WE LOVE WHAT WE DO

Many of our guests come to Gilpin Hotel & Lake House for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five-star service, and a lot of love and laughter.

So if you want to work hard, and play hard – then where better to do that than in the beautiful Lake District?

A place where everyone belongs…

As well as the traditional hospitality jobs at Gilpin, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much more…

The opportunities are endless! 

THE WORLD IS YOUR OYSTER

WE WILL TRAIN & DEVELOP YOU

You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on-the-job training and via our online Gilpin Training Academy, with clear pay progression built in. If you want to prove yourself and become a manager, the opportunity is there – you can see for yourself what you need to do to progress, and if you wish to take it further this can lead to a degree or leadership course without needing previous qualifications. We don’t pigeon hole and we support you to create your own career path – you might start off in one department and decide you want to try something in another department, For those that have a set career path in mind though, we’ll support you to develop as far as you want to go.

This is your future – our job is to train you & prepare you for whatever you do next.

GET IN TOUCH…

People and Culture Team
t: +44 (0)15394 88818
e: careers@thegilpin.co.uk

Please fill in the enquiry form below to register your interest and one of our team will be in touch shortly.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

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