[vc_row full_width=”stretch_row” ts_row_bg_effects=”parallax” enable_mobile=”true” ts_row_bg_image=”4338″ el_class=”vc_hidden-sm vc_hidden-xs vc_hidden-md”][vc_column css=”.vc_custom_1513167445210{margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 100px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” offset=”vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_single_image image=”92″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https://www.thegilpin.co.uk”][vc_column_text el_class=”font-white” css=”.vc_custom_1582995980131{margin-top: 50px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 200px !important;padding-left: 0px !important;}”]


[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996239918{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_empty_space height=”20″][vc_column_text]Dear Friends,

Yes, from this week we are nuking all pathogens using UV radiation, with the help of Richard II!

In all seriousness, we wanted to get in touch to reassure our guests that we are doing everything we can to keep our guests and our team safe. We are very lucky to have on loan an amazing piece of kit, with huge thanks to Charlie Pillans, owner of Q Medical Technologies.

The kit, THOR™, destroys very infectious pathogens over a rapid disinfection cycle, and is normally only used in the most hi-tech operating theatres – but this particular beauty is reigning mass destruction on all pathogens in our public areas at night.

This happens to coincide with Richard (32 years at Gilpin and counting!), standing down from night management, so we’d like to introduce THOR™ who takes over on night duty, ably ‘assisted’ by humans Adam and Ion (much more sensible than the reprobates in the picture).[/vc_column_text][vc_single_image image=”4339″ img_size=”medium” alignment=”center”][vc_column_text]

Eduardo, Richard and Mark enjoying a photoshoot
[/vc_column_text][vc_empty_space height=”10″][vc_column_text]Richard isn’t leaving – you might even see him around during daylight hours – but in his honour, we name our Thor, Sir Richard II…[/vc_column_text][vc_empty_space height=”10″][vc_column_text]Of course there is more that we can do, and we are taking some other important measures which include those listed below:[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996482239{padding-top: 30px !important;padding-bottom: 20px !important;background-color: #eaeaea !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]FEVER FREE – NOT FEVER TREE

It is understood that the first symptom of COVID-19 is fever. On our suggestion, a large proportion of our team volunteered to have flu vaccinations, which we organised on-site. This means that if one of us has a fever or flu like symptoms, we know to take it very seriously.

All of our team have been given personal thermometers to carry with them (both at home and at work). We ask everyone to self-check twice daily, and to immediately talk to our management team if they display any signs of fever. Procedures are in place for self-quarantine, and everyone knows the importance of this.[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996491387{padding-top: 30px !important;padding-bottom: 20px !important;background-color: #cecece !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]CHECK-OUT IS KING

As many of you know, we have an amazing head housekeeper in Laura, who has reigned supreme in housekeeping for nine years, and at the Lake House the inimitable Sorina rules the roost. Laura and Sorina and their teams already spend an average of 90 minutes per room, which is far above the average industry standard. We always try to ensure that our bedrooms are the cleanest, but from now on, even further efforts will be dedicated to rooms that are check outs, to ensure absolute sanitisation for new guests that are checking in. Additional procedures include:

Please note these areas are of course always cleaned, but we are taking the added precaution of disinfecting them.

For each check in, there will be an assurance, signed by the management team, that all of the appropriate cleaning procedures have been completed, checked and signed off.[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996508455{padding-top: 30px !important;padding-bottom: 20px !important;background-color: #eaeaea !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]THE TEAM & PUBLIC AREAS

Laura and her team already carry out a thorough daily cleaning of the hotel, as do Tom and his team at the Lake House. In addition to this:

[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996520603{padding-top: 30px !important;padding-bottom: 20px !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]We are very lucky to have over forty staff who have been with us for over two years, over twenty more than four years, and ten of us more than ten years. With this huge core of strength, we feel that we have the will within our community to do all of the right things to help protect you, ourselves and our families, and yes, our livelihoods. We have been moved by the Dunkirk spirit of our amazing team in putting the below procedures in place.

We hope and pray that this threat is defeated and that everyone remains safe. We are trying to do everything that we possibly can to make Gilpin one of the safest places to stay, with the help of our amazing team, and Richard Il.[/vc_column_text][vc_column_text]Of course there is more that we can do, and we are taking some other important measures which include those listed below:[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1582996154745{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text css=”.vc_custom_1582995489451{margin-top: 20px !important;}”]

With love and very best wishes,

Barney, Zoë, Xiá, John & Chris x

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We hope to see you soon x

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