FAQs
To help answer any queries we have put some answers to questions we are frequently asked. If you don’t find the answer please do get in touch and we will be delighted to help, or download the Gilpin App where you will find more details of everything Gilpin.
BEDROOM FACILITIES
Absolutely! More than half of the rooms at Gilpin Hotel have their own private hot tub, and at Gilpin Lake House there are two hot tubs between six rooms, which can be booked privately.
At Gilpin Hotel:
The six Garden Suites each have a cedarwood hot tub, whereas the five Spa Lodges and the 5 Spa Suites each have a huge sunken hot tub, as well as other private spa facilities. Hot tubs have also recently been installed in our 6 Junior suites.
At Gilpin Lake House:
Just six bedrooms at Gilpin Lake House exclusively enjoy 100 acres of grounds, including a cedarwood hot tub overlooking the lake, a hydrotherapy hot tub looking towards Morecambe Bay, sauna and a heated indoor swimming pool; these can be privately booked for you at any time during your stay at the Lake House, at no charge.
Please explore our rooms here for more details of the room types.
The Garden Suites, Spa Lodges and Spa Suites each have a feature fireplace.
ROOM TYPES
At Gilpin Hotel, a 21 acre estate, all of the bedrooms have lovely Lakeland views, most leading directly onto the gardens, many with their own private hot tubs and some also have private spa facilities. This is also where you will find the restaurants.
If on the other hand you are staying at Gilpin Lake House, a 100 acre estate (1.3 miles from Gilpin Hotel), you will be staying in one of just 6 rooms that exclusively enjoy the private grounds and lake, with a swimming pool, two hot tubs and two saunas exclusively for the use of Lake House guest. The Lake House can also be booked for exclusive use. All meals are served at the Lake House.
Please see below for more detailed information on each room type.
Just a mile away from Gilpin Hotel you will find Gilpin Lake House, a sanctuary where just 12 guests enjoy 100 acres of private grounds, with its own lake, boat house, hot tubs, saunas, and swimming pool. The Lake House has the feel of a country house with all the services of a hotel.
Quiet, untouched, and devoid of traffic or people, whether sitting by the fire in the lounge, or in the cedar wood hot tub, Champagne in hand, or in the swimming pool, the view instils a sense of peace and calm.
Six individual rooms share a fully staffed boutique hotel with breakfast that can be served to your room or to your table in the conservatory, and lunch and afternoon tea can be taken wherever you prefer. In the evenings, we look to welcome you to dine in our newly opened Knipe Grill or our complimentary chauffeurs ferry guests to and from the main hotel to dine at our Michelin Starred SOURCE at Gilpin Hotel or Gilpin Spice.
Designed as the ultimate private spa sanctuary for two, these 100m2 suites have a beautiful ‘outdoors / indoors’ spirit, themed décor and a lush display of live plants suspended from a lightwell to create each suite’s own atrium.
The main living space is made up of two areas: to the right, a lounge and dining area with a hanging fireplace in the corner window, a fully equipped cocktail bar and wine fridge, and to the left, a beautiful huge circular stone bath, a stunning cedar wood double walk-in shower, and a standout vanity area with inlaid ferns held up by tree trunks. At the western end of the suite, the separate bedroom ‘floats’ over the pond with views to the mountains, whilst at the eastern end the spa room has a steam room, sauna, infrared lounge bed, and a state-of-the-art automated massage chair.
With views to the mountains to the west, and tranquil woodlands with a stream to the east, each nestles into its surrounds with delightful planting behind a beautiful curved Lakeland stone wall, every room has floor to ceiling windows and patio doors opening out onto a gorgeous south facing decked garden with fountain water features, living wall of ferns, and – of course – a stunning 2 metre square stone-built hot tub, all alongside a huge pond.
Detached 75m2 open plan lodges at Gilpin Hotel, each cedar-clad with king size beds, gorgeous bathrooms and a fabulously private en-suite spa along with mood lighting, fires, electric blinds and a state-of-the-art music system – invigorating all of the senses.
The Spa Lodges each have a convertible treatment area, steam room, rain maker shower, free standing oval stone bath, outdoor sauna and hydrotherapy hot tub surrounded by a walled garden – and wonderful views over the gardens to the Lake District moors.
Huge open plan suites at Gilpin Hotel with super king size bed and large bathrooms with separate walk-in showers and sumptuous baths. The open plan lounges have feature fireplaces and patio doors, which lead to your own decked garden and huge cedarwood hot tub.
What better way to round off a crisp wintry walk than by sinking into your hot tub – especially fabulous in the winter!
Lovely large rooms with open plan lounge areas, patio doors leading directly onto the gardens, and a patio area with outside table and chairs from spring to autumn. Hot tubs have also recently been installed in our 6 Junior suites.
Situated in the main hotel, and more traditional in style than the Spa Lodges and the Garden Suites, the Junior Suites have king size beds* and large bathrooms with separate bath and walk-in showers. * except Thirlmere, which has an antique moroccan queen size four poster
Mostly on the first floor of the original house, our Master Bedrooms are large bedrooms with queen or king size beds, small sitting areas (usually a couple of comfy arm chairs and a coffee table) and garden views.
Most are on the first floor of the original house, with great views and many features characteristic of a Georgian house.
Classic Bedrooms are our most modest rooms by size, but they are still very comfortable, and each still has room for one or two armchairs or a sofa.
Whilst we distinguish these rooms by size, the same love and attention is given to all rooms in the quality of the furnishing and fabrics, and all have lovely bathrooms. The Classic Bedrooms overlook the courtyard, moors and gardens.
RESERVATIONS
If you wish to make a booking then the quickest way to do this is online via our website, where you will see the exact availability that our team sees. If you’re wanting to add some specific details then we recommend booking online first to secure the date and room type that you want, then we can add any specific requirements later.
We offer bed and breakfast and half board (our tariff page), and we also have special packages which we put together for birthdays, celebations and escapes (our magical escapes page). You will also see available packages for the dates you are looking for via our booking engine at thegilpin.co.uk.
We do not have adjoining rooms, but please do ask the team when booking as we may be able to offer nearby or adjacent rooms.
There is one room at the Lake House, ‘Beatrice’ which has a single annexe room and is therefore suitable for a family of three.
For personalised details of exclusive use of the Lake House, please contact Emily Walling , our Events Sales Manager via email at events@thegilpin.co.uk.
DEPOSITS:
Booking deposits are £250 per room per stay for all rooms except Spa Lodges and Spa Suites, which are £400 per room per stay.
CANCELLATIONS:
We require 14 days notice for cancellations of standard reservations involving 1 or 2 rooms, or 28 days notice for 3 or more rooms; any deposits paid will be fully refunded. Non-arrivals and reservations which are cancelled or amended within the above cancellation periods will be charged 80% of the booking value. If we are able to re-let cancelled accommodation we would, of course, not charge cancellation fees except for any shortfall.
All cancellations must be confirmed in writing to hotel@thegilpin.co.uk.
Please note that for all APR bookings full non-refundable pre-payment is required and bookings are not transferable; any changes to the reservation will be subject to availability and rate differences.
Please note there are differing cancellation policies for exclusive use of the Lake House, which will be outlined on booking.
INSURANCE:
We do recommend insurance against cancellation.
EAT & DRINK
SOURCE:
Ollie Bridgwater and his team at SOURCE at Gilpin Hotel brings incredible technical skills along with a passion for sourcing exquisite ingredients. They make the most of special ingredients that aren’t around all the time, with menus that focus on beautiful local produce, distinct flavours, seasonality and sustainability – and precision; the detail really matters.
Gilpin Spice:
The laid-back Gilpin Spice has an open kitchen serving pan-Asian dishes inspired by countries along the spice trail – spanning the Philippines, the Indian sub-continent, Malaysia, Thailand, Indonesia, Japan and China. You can also order Room Service from Gilpin Spice.
Chef Tom ‘Westy’ Westerland’s food philosophy revolves around food being fun, and there is always a bit of a story behind it.
For guests staying at the Lake House
We provide transport for guests to and from the main hotel to dine at either the Michelin Starred SOURCE or Gilpin Spice.
All our restaurants are open to non-residents.
From the comfort of your room you can order room service between 8am – 10 pm, with drinks and delicious meals and snacks available from our room service menus.
As we offer three restaurants and room service menus, food & beverages from outside of Gilpin cannot be brought in.
Please note the dress code is smart casual.
SPA
For Gilpin Hotel guests we provide complimentary passes to Choices Health Club in Troutbeck Bridge. There is also a pool and other facilities, but please be aware that this is a fitness centre, not a hotel spa.
Please note children’s swimming lessons take place Mon/Tue/Thu: 14:15-18:30 and Sat: 09:30-12:30, so it gets very busy.
For Gilpin Lake House guests the private facilities on the estate include a swimming pool, saunas, hot tubs and spa. Please note that due to the small size of the Lake House we are unable to invite Gilpin Hotel guests to use the facilities; the house is also frequently booked for exclusive use.
For guests staying at Gilpin Hotel we provide complimentary passes to Choices Health Club in Troutbeck Bridge, which has a large gym, indoor pool, hot tub, sauna & steam room; please note this is a fitness centre, not a hotel spa.
For guests staying at Gilpin Lake House there is an indoor pool, outdoor hot tubs and saunas; please note that these spa facilities are only available for residents of the Lake House, so please book your stay at the Lake House if these facilities are important to you.
Whilst we don’t have a public sauna at Gilpin Hotel, the Spa Lodges and Spa Suites each have their own sauna, steam room and hot tub.
For guests at Gilpin Lake House (on a separate estate a mile away) there is a pool, saunas and hot tubs. Please note that due to the small size of the Lake House we are unable to invite Gilpin Hotel guests to use the facilities; the house is also frequently booked for exclusive use.
LOCATION
Yes – the Beatrix Potter Walk is around the shores of Lake Windermere and over the wooded fells of Claife Heights to the villages of Sawrey and Hawkshead to take in the sights and sounds that inspired the works of Beatrix Potter.
Along the way you will be able to walk through the lovely woods of Cockshott Point that she bequeathed to the National Trust and to visit her house, Hill Top in Near Sawrey. You can make the walk as long or as short as you like by making use of either the shuttle bus or the ferry bus to suit your own itinerary.
Length of route (miles) – 13 Typical duration of route – 5 – 6 hours
There are a few! Sizergh is an imposing house that stands proud at the gateway to the Lake District. Its rich and beautiful garden includes a pond, lake, a national collection of hardy ferns and a superb limestone rock garden.
Still lived in by the Strickland family, Sizergh has many tales to tell and certainly feels lived in, with centuries-old portraits and fine furniture sitting alongside modern family photographs. The exceptional wood panelling culminates in the Inlaid Chamber, returned here in 1999 from the Victoria and Albert Museum. The 647-hectare (1,600-acre) estate includes limestone pasture, orchards and semi-natural woodland. Contains some of the finest Elizabethan carved overmantels in the country.
Windermere Jetty is a spectacular new museum on the shores of Windermere that showcases the sights, smells and sounds of life on the lake. Steam launches, sailing yachts, motor boats and record-breaking speed boats are exhibited in the boathouse, on the water, and in our exhibition galleries, while live conservation workshop are open every day – where you can see our collection of historic boats as they are painstakingly restored. Hear tales of workers and boat owners, their lives and adventures, and discover the fascinating developments in design and technology that drove boat-building in the Lake District.
RECEPTION & CONCIERGE
We understand how nice it is to bring your dog away with you and be able to walk the Lakeland fells and beyond. Dogs are welcome at Gilpin Hotel in two of our Garden Suites (named ‘Cat Bells’ & ‘Sergeant Man’) where we have created secure gardens for them to enjoy during their stay with us, straight from your room. Please note that dogs (unless registered service dogs) cannot visit the internal public areas in the hotel or restaurants and we don’t have any dog friendly rooms at Gilpin Lake House.
TRANSPORT
Gilpin is located in between Windermere and Oxenholme (Kendal) railway stations, so either station is handy to get to by taxi. Whilst Windermere is closer, you will most likely have to change at Oxenholme to get there so it’s often quicker and easier to simply take a taxi from Oxenholme.
OXENHOLME (Kendal) – 8.7 miles – this is a national station on the main line between London Euston and Glasgow/Edinburgh. There are regular trains to and from London (approx 2.5 hrs) and Edinburgh and Glasgow (approx 2 hrs).
WINDERMERE – 4 miles – is a local station with some trains going direct to and from Manchester Airport (approx 2 hours).
NEAREST AIRPORTS
Manchester – 88 miles
Liverpool – 93 miles
Glasgow – 160 miles
Edinburgh – 143 miles
Birmingham – 165 miles
London Gatwick – 301 miles
London Heathrow – 268 miles
London Stanstead – 276 miles

NEW BOOK BY
JOHN CUNLIFFE
“If you can’t actually be at Gilpin Hotel in the Lake District, then being transported there is the next best thing…” Olivia Cole
Literary Editor, British GQ

#LOVEANDLAUGHTER
Lots of luxury, zero pretentiousness
Gilpin Hotel & Lake House,
Crook Road, Windermere,
The English Lake District
+44 (0)15394 88818

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