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Work hard, play hard – where better to do that than in the beautiful Lake District? As well as the traditional hospitality jobs at Gilpin, you can also be an accountant, an agri-scientist, an interior designer, a landscape gardener, a marketeer, and much more… the opportunities are endless!

FANCY JOINING TEAM GILPIN?

Click on the departments below to see our current vacancies.

SPA 

HOUSEKEEPING 

RESTAURANT & BAR 

LAKE HOUSE 

KITCHEN 

RECEPTION &
RESERVATIONS 

THE PEOPLE TEAM 

MAINTENANCE & GARDENS 

MANAGEMENT
TRAINEE 

JOIN OUR HOUSEKEEPING TEAM…

WE ARE LOOKING FOR:

Lake House Head Housekeeper

The housekeeping department is a busy hub of activity, so you’ll never be bored with us! We have 36 individually styled bedrooms so if you’re a secret interior designer at heart our hotel is full of inspiration. We’re like no other standard hotel, we have lots of little quirks, personality and luxury in our rooms – just one of the reasons our housekeeping team enjoy working in this area.

This department is the heart of Gilpin and in our eyes, the housekeeping team are the true heroes of our hotel.

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
40 hours full time
Full and part time work available
*once you’ve passed your first training level

JOIN OUR RESTAURANT & BAR TEAMS…

WE ARE LOOKING FOR:

Commis
Chef de Rang
Sommelier / Junior Sommelier

Assistant Manager (Gilpin Spice)

There are some positions that are daytime only, and there is also the possibility of occasional work

Waiter by title but really a Memory Making Ninja… food is the way to many of our hearts, and how it’s presented and delivered (by you) can turn simply eating out into a fabulous experience, creating memories of a lifetime for our guests.

Working with some of the best in the industry in the Michelin starred HRiSHi, the funky Gilpin Spice, or our new Lake House Grill, you don’t need to bring all the knowledge needed with you – with six training levels, our training programme will help you grow at a pace that suits you, no matter your experience.

Perfect for foodies, you’ll be on the front line seeing the chefs in action – and you’ll get to taste incredible food!

Waiting Staff & Bartender: £11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
Full and part time work available. There are some positions that are daytime only, and there is also the possibility of occasional work.
*once you’ve passed your first training level

HRiSHi Deputy Restaurant Manager: from £26,100 pa plus bonus
40 hours full time

Head Sommelier: £35,000 to £40,000 pa
40 hours full time

JOIN OUR KITCHEN TEAM…

WE ARE LOOKING FOR:

HRiSHi:
Sous Chef
Chef de Partie
Commis Chef
Breakfast Chef
Pastry Chef

Gilpin Spice:
Sous Chef

Lake House Grill:
Bistro Chef

Kitchen Porters:
Full, part time or for occasional events

CHEFS

At Gilpin we have a passion for food and our kitchen team reflect this – in the Michelin starred restaurant HRiSHi, and in Gilpin Spice where we serve dishes from countries along the spice trail in a fun and funky atmosphere. You will be part of a friendly and hard working team continuously striving for new challenges and developing your skills as you take this next step in your career.

KITCHEN PORTERS

Our KP team are the backbone of the restaurants, steadying the ships of the Michelin starred HRiSHi and the funky Gilpin Spice. You might want a job where you can just get on with the task in hand or you might be thinking of a move into chefdom – either way our open plan kitchens (no dark back rooms here!) are the idyllic setting. You’ll also have front row seats to the team of chefs creating some very tasty dishes!

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
45 hours full time
Full and part time work available
*once you’ve passed your first training level

JOIN OUR SPA TEAM…

WE ARE LOOKING FOR:
No positions currently available

Guests escaping to the Lakes often have two main motivations… relaxation from busy lives or recovery after fell walking. Both are important to our guests and that is why we our spa therapists focus solely on the guests, there are no reservations or heavy paperwork to deal with. In addition to that, you are delivering your expert services to guests in a truly stunning and natural environment – in our beautiful Spa Suites, in our new treatments rooms at Gilpin, and at the stunning Gilpin Lake House Jetty Spa. We take great pride in offering our guests professional treatments in a simply stunning location.

Candidates should be ideally qualified in Aromatherapy, Hot Stones, Indian Head, Facials, Manicure, Pedicure and Gel Application.

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
40 hours full time
Full and part time work available
*once you’ve passed your first training level

JOIN OUR MAINTENANCE & GARDEN TEAM…

WE ARE LOOKING FOR:

Maintenance Manager

The Maintenance & Gardens team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.

The standard of rooms and the grounds at Gilpin is extremely high with a constant refurbishment and maintenance program of bedrooms and public areas. The Maintenance & Gardens team are therefore required to work to equally high standards – and are given the time to achieve this.

Maintenance Manager: £14.25 to £14.75 ph

JOIN OUR LAKE HOUSE TEAM…

WE ARE LOOKING FOR:

Lake House Head Housekeeper

The Lake House team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.

The standard of rooms at the Lake House are extremely high and the interaction with guests is personal, friendly and professional. The Lake House team are therefore required to work to equally high standards, show initiative in serving guests and also help with small events, guest parties, and weddings.

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
40 hours full time
Full and part time work available
*once you’ve passed your first training level

Lake House General Manager: salary dependent on experience

JOIN OUR FRONT OFFICE  TEAMS…

WE ARE LOOKING FOR:

Reservations Manager

Reservationist

Receptionist

Night Porter

Our team is made up of full and part time positions where the team work a combination of weekdays, evenings and weekends. The department covers Reception, Reservations, Concierge and Night Managers (see below for more details on each position).

All aspects of the role are very guest focused. Training can be provided, so specific experience is not always necessary. Conversely, enthusiasm, attention to detail, excellent English and a love of the hotel industry are a huge advantage!

Candidates should be smart, friendly, charming, enthusiastic, with gracious manners, attention to detail, good communication skills, and fluent English.

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus
45 hours full time, part time also available for the Assistant Night Manager role
*once you’ve passed your first training level

RECEPTION:

You will literally be at the hub of Gilpin, knowing everything that goes on from the plans of the guest you’ve just welcomed in, to how the proposal in the Spa Suite went last night – and could well have been involved in the planning of that proposal. All aspects of the role are very guest focused, so while experience is not always necessary (training is provided), enthusiasm, attention to detail, and a love of the hotel industry are a huge advantage! We’re looking for smart, friendly, charming, enthusiastic souls with good attention to detail, lovely manners, good communication skills, and fluent English. If you think you fit the bill get in touch so we can have a chat.

JOIN OUR PEOPLE TEAM…

WE ARE LOOKING FOR:

No positions currently available

Working closely with the MD, the People Team is literally the beating heart of Gilpin! Looking after everything from staff welfare to pay scales and training, they are a small, experienced, dedicated and proactive team that keep an eye on everything!

JOIN OUR MANAGEMENT TRAINEE TEAM…

WE ARE LOOKING FOR:

No positions currently available

Working closely with the Heads of Departments you will experience running different areas of the hotel and lake house in order to gain knowledge and develop your skills as a Management Trainee.

Management Trainee:

Main purpose of the role and any specialist knowledge requirements

Working closely with the Heads of Departments you will experience running different areas of the hotel and lake house in order to gain knowledge and develop your skills as a Management Trainee

Key Accountabilities:

Assisting the heads of departments in:

  • Managing the day to day functions of the department
  • Managing staff schedules
  • Managing budgets
  • Management of maintenance in the hotel rooms and other areas
  • Handling customer complaints and queries
  • Promoting and marketing the business
  • Ensuring compliance with health and safety legislation and licensing laws.
  • Staff Management and Training

Required Skills:

  • Good customer service is able to deal with guests, suppliers and internal staff ensuring effective relationships are developed
  • Willingness to listen and respond to complaints from guests and staff members
  • Strong organisation skills
  • Good leadership skills to be able to assist in overseeing and motivating other members of the team.
  • Good written skills, able to accurately prepare documents and schedules

Other duties as determined by your immediate supervisor dependent on workload, circumstances and in the interest of the Department/Company

Qualifications & Experience:

  • Working towards a Degree Management Apprenticeship

GET IN TOUCH…

Please fill in the enquiry form below to register your interest and one of our team will be in touch shortly.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

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LOVE & LAUGHTER

WE LOVE WHAT WE DO

Many of our guests come to Gilpin for very special celebrations, investing time, money, expectations, memories and feelings into their stay with us. Our job is to help create the magic, sowing the seeds for lasting happy memories with five star service, and a lot of love and laughter.

GILPIN HAPPY HORMONE HACKS

WE LIKE BEING HAPPY

All of us, guests and team alike, have the same wish to belong, to feel that we are making a contribution, to feel important (without simply wanting to be important), to love and be loved. And this is where our core values come in – every one of which aims to hack the happiness chemicals…

LOVE | PEOPLE

Enjoy working with great people, feel recognised and appreciated, enjoy trust and friendships in and out of work.

Spending time with guests and your team helps get that oxytocin (love hormone) hit.

REWARD | SKILLS

We provide the tools and opportunity to exceed your current skills and build new ones with on the job training with pay rises built in so you have plenty of room to grow and celebrate your wins.

Boost your brain’s reward system with a hit of dopamine (the reward hormone).

FEEL GOOD | RESPECT

Every single one of us can make a difference to our guests at Gilpin, whether through a simple friendly gesture or an elaborate plan, and it makes us all feel good.

Feeling recognised and appreciated increases your serotonin (the feel good hormone).

HAPPY | LAUGH

This one is crucial to us and is where the #love&laughter tag comes from – one of our favourite comments from our guests is that when they think of Gilpin, they think of love and laughter – ours, and theirs.

Kick start your endorphins (the happy hormone) with a lot of laughter.

THE WORLD IS YOUR OYSTER

WE WILL TRAIN & DEVELOP YOU

You can start at whatever level is right for you, and immediately start learning about the work and our team spirit; everything you need will be provided in a combination of on the job training and via our online Gilpin Training Academy, with clear pay rises built in. If you want to prove yourself and become a team leader, the opportunity is there – you can see for yourself what you need to do to progress, and if you wish take it further this can lead to a degree or leadership course without needing previous qualifications.

This is your future – our job is to train you & prepare you for whatever you do next.

WHAT’S IN IT FOR ME?

BECAUSE THAT MATTERS!

£11 to £13 per hour including guaranteed gratuities*, plus a 50p per hour bonus

*once you’ve passed your first training level

Full time, part time and occasional work available. Many roles include evening work, but there are also daytime only roles, some of which can be adapted to suit.

28 days holiday (including bank holidays)

Staff parties and social events through the year

Home-cooked food for just £1 per meal

Breakfast of toast and cereals is free, and available all the time.

Fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere and Bowness. In all accommodation there is a shared kitchen and lounge area, and some have added extras such as a pool table, dart board and X-box… We spring clean and paint your room before you move in, meet you, show you around, and settle you in with a welcome pack, and check all the accommodation monthly to make sure everything is still lovely.

Our staff accommodation ranges from mobile homes to luxury ensuite rooms in Bowness and Windermere (from £130 to £350 per month including bills). If you’re really trying to save and don’t have a lot of stuff, there are a few very small mobile home rooms that we don’t charge anything for.

Free staff transport between Gilpin and the staff houses in Crook, Windermere and Bowness.

We provide personalised English classes (while you’re paid) if you wish to gain confidence and ability to communicate in English. The aim is to motivate and encourage progression here at Gilpin as well as to gain confidence outside of work.

Full time members of Team Gilpin receive a free My Cumbria Cards – with this you can get offers & discounts throughout Cumbria on food, drink, activities, shopping and more – get together with work mates and enjoy bike riding, canoeing, rock climbing, relax with a lovely meal or go to the cinema…

Free use of Choices Health Club in Troutbeck Bridge with gym, swimming pool, steam room, sauna and hot tub.

Discounted rates in HRiSHi and Gilpin Spice, as well as amazing the opportunity to stay at other Relais & Châteaux and Pride of Britain hotels from just £75 per night!

There are around 150 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!

OUR VIDEOS

There are a couple of videos below, one based at Gilpin and one from Relais & Châteaux.

A GILPIN VIDEO
WORKING IN THE LAKE DISTRICT

A RELAIS & CHATEAUX VIDEO
WORKING AROUND THE WORLD

GET IN TOUCH…

Please fill in the enquiry form below to register your interest and one of our team will be in touch shortly.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

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#LOVE&LAUGHTER

+44 (0)15394 88818
hotel@thegilpin.co.uk
Gilpin Hotel & Lake House,
Crook Road, Windermere,
The English Lake District

Lots of luxury, zero pretentiousness.

RELAIS-ET-CHATEAUX-LOGO-1
Pride-of-Britain-Logo

© 2021 Gilpin Hotel & Lake House

#LOVE&LAUGHTER

WELCOME…

+44 (0)15394 88818
hotel@thegilpin.co.uk
Gilpin Hotel & Lake House,
Crook Road, Windermere,
The English Lake District

Lots of luxury, zero pretentiousness.

RELAIS-ET-CHATEAUX-LOGO-1
Pride-of-Britain-Logo

© 2022 Gilpin Hotel & Lake House.