#LOVE&LAUGHTER

JOIN OUR TEAM

Gilpin Hotel & Lake House is a five star, family-run hotel near Windermere in the Lake District, with a great team and a friendly environment. Members of Relais & Châteaux and Pride of Britain, we are proud to hold 5 AA Stars, 1 Michelin Star, 3 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.

All of the team are encouraged to get to know our guests, many of whom return to Gilpin again and again, and great friendships are formed within the team here at Gilpin. We hope that you will enjoy your time with us and gain valuable experience.

Warmest regards,
Barney, Zoë, John and Christine Cunliffe.

SEARCH OUR JOBS…

JOIN OUR KITCHEN TEAM…

WE ARE LOOKING FOR:

Pastry Sous Chef

Even if we don’t have the position you’re looking for right now, please send me your CV, I’m always interested in meeting chefs. It may not be the right time now but who knows what will happen in a day, a week, a year…

Please email your CV with a note to careers@thegilpin.co.uk – or just a note if you haven’t got a CV written up – or call me on 015394-88818.

At Gilpin we have a passion for food and our kitchen team reflect this – in the Michelin starred restaurant HRiSHi, and in Gilpin Spice where we serve dishes from countries along the spice trail in a fun and funky atmosphere. You will be part of a friendly and hard working team continuously striving for new challenges and developing your skills as you take this next step in your career.

We look forward to meeting you,
Hrishikesh.

Hrishikesh-Desai-p

Hrishikesh Desai
Executive Head Chef / F&B Manager

Hrishikesh’s experience includes training and working at the Institute Paul Bocuse, Les Maison de Bricourt (2*), Le Chateau do Bagnol (1*), French Laundry (3*), and Lucknam ‘The Park’ (1*). He is one of the few chefs to have won both the Roux Scholarship (2009) and the Craft Guild of Chef’s National Chef of the Year (2010). Click here for more.

OUR RESTAURANTS

HRiSHi, the Michelin starred restaurant where Hrishikesh Desai’s imaginative dishes combine great Lake District produce and classic methods to deliver modern British dishes with a twist of Asia, with unbelievable textures and flavours.

‘Gilpin Spice’ is an informal restaurant with funky décor, an open kitchen and a menu of sharing dishes from countries along the spice trail, from the Indian sub-continent to the Philippines, Malaysia, Thailand, Indonesia, Japan and China.

JOIN OUR RESTAURANT & BAR TEAMS…

WE ARE LOOKING FOR:

No specific openings at present

Please email your CV with a note to careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

Join our fabulous restaurant & bar team – in the Michelin starred restaurant HRiSHi, or in Gilpin Spice where we serve dishes from countries along the spice trail in a fun and funky atmosphere.

Candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, attention to detail, good communication skills, and good English. Part time positions can be at the weekends and easily fit around studies. We also provide training so experience is not essential.

You will be part of a friendly and hard working team continuously striving for new challenges and developing your skills as you take this next step in your career.

We look forward to meeting you,
Hrishikesh.

Hrishikesh-Desai-p

Hrishikesh Desai
Executive Head Chef / F&B Manager

Hrishikesh’s experience includes training and working at the Institute Paul Bocuse, Les Maison de Bricourt (2*), Le Chateau do Bagnol (1*), French Laundry (3*), and Lucknam ‘The Park’ (1*). He is one of the few chefs to have won both the Roux Scholarship (2009) and the Craft Guild of Chef’s National Chef of the Year (2010). Click here for more.

‘Hrishi’ the Michelin starred restaurant where Hrishikesh Desai’s imaginative dishes combine great Lake District produce and classic methods to deliver modern British dishes with a twist of Asia, with unbelievable textures and flavours.

‘Gilpin Spice’ is an informal restaurant with funky décor, an open kitchen and a menu of sharing dishes from countries along the spice trail, from the Indian sub-continent to the Philippines, Malaysia, Thailand, Indonesia, Japan and China.

JOIN OUR SPA TEAM…

WE ARE LOOKING FOR:

No specific openings at present

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

The stunning Gilpin Lake House Jetty Spa is set on the beautiful private four-acre lake. Designed with couples in mind, the Swedish style spa treatment room has been built to blend with the environment, raised 3 metres into the tree canopy, with floor to ceiling windows overlooking the lake. We also offer treatments in the new spa lodges at Gilpin Hotel, (1 mile away) therefore it is preferable to have your own transport.

Candidates should be level 3 qualified ideally in Aromatherapy, Hot Stones, Indian head, facials, manicure & pedicure & gel application. The ideal candidate will be well presented with excellent communication skills, will need to enjoy working in a team and love doing massage, previous experience would be preferable. Naturally the job involves weekend work. We offer meals whilst on duty and provide uniform. We take great pride in offering our guests professional treatments in a simply stunning location.

We look forward to meeting you,
Julia.

Julia Critchley
Jetty Spa Manager

JOIN OUR HOUSEKEEPING TEAM…

WE ARE LOOKING FOR:

No specific openings at present

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

The housekeeping department is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.

The standard of rooms at Gilpin is extremely high with a constant refurbishment program of bedrooms and public areas. The housekeeping team are work to very high standards – and are given the time to achieve this in each and every room.

We look forward to meeting you,
Laura.

Laura Petrila
Head of Housekeeping

JOIN OUR GUEST RELATIONS TEAM…

WE ARE LOOKING FOR:

Reservations & Receptionist

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

Our team is made up of full and part time positions where the team work a combination of weekdays, evenings and weekends. The department covers Reception, Reservations, Concierge and Night Managers (see below for more details on each position).

All aspects of the role are very guest focused. Training can be provided, so specific experience is not always necessary. Conversely, enthusiasm, attention to detail, excellent English and a love of the hotel industry are a huge advantage!

Candidates should be smart, friendly, charming, enthusiastic, with gracious manners, attention to detail, good communication skills, and fluent English.

We look forward to meeting you,
Lesley.

Lesley McCanney
Front Office Manager
(Reception, Reservations & Concierge)

Reception & Reservations

We have a small dedicated reception and reservations team that is highly guest focused, friendly and organised with an eye for detail. Other key skills in our team are administration, communication, written word, and a warm friendly approach to guests.

The reception and reservations team is a busy, friendly department with a variety of skills. Our wish is that every single guest is welcomed on the phone with a warm, kind telephone manner, followed by a meticulous but friendly booking experience, an effervescent welcome and check in, and a warm friendly relationship with our team throughout their stay. Designed without compromise, all of our rooms are spacious, quiet, with lovely views and constant refurbishment. We have 31 spectacular rooms, suites and Spa Lodges between the Hotel and the Lake House, all of which are a delight to describe and show to our guests, ensuring that they are excited about their stay.

Concierge

The concierge role includes welcoming guests, checking guests in and out, parking guests’ cars, dealing with luggage and administrative tasks, and the chauffeur duties involve chauffering guests in Gilpin’s luxury cars between Gilpin Hotel & Gilpin Lake House, and keeping the cars immaculate. It is preferable that you hold an SLDC Private Hire Licence.

Night Manager

For Night Manager positions we look for very reliable and trustworthy candidates that are a good host and manage emergency situations well. Working on your own initiative is also very important.

JOIN OUR LAKE HOUSE TEAM…

WE ARE LOOKING FOR:

No specific openings at present

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

The Lake House team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.

The standard of rooms at the Lake House are extremely high and the interactive with guests is personal, friendly and professional. The Lake House team are therefore required to work to equally high standards, show initiative in serving guests and also help with small events, guest parties, and weddings.

We look forward to meeting you,
Chris.

Christopher Dalzell
Operations Manager

Duty Manager – Gilpin Lake House

At the heart of Gilpin Hotel & Lake House is a very passionate family and team, dedicated to creating lasting memories for our guests. Warmth and friendliness are balanced with extraordinary service, exquisite décor and stunning culinary experiences at these two luxury country houses on two separate estates in the beautiful Lake District.

We are a family-run 5 star hotel in the Lake District with a great team and a friendly environment. We are immensely proud to be members of Relais & Châteaux and Pride of Britain, and to have been voted Hotel of the Year 2013 (Johansens), 2012 (Catey’s), 2011-12 (AA), 2010 (ETB).

We are looking for a hands-on Duty Manager with extremely high standards to work with a small, guest focused team who pride themselves on offering an immaculate, un-intrusive, friendly experience to our guests. The role is at Gilpin Lake House, a very special place where we host individual guests, small exclusive use parties and some weddings.

Gilpin Lake House is a busy, friendly team where attention to detail is hugely important, whether it be in housekeeping, food service, guest care or the grounds. As Duty Manager you’ll be hands-on, helping to co-ordinate the efficient day-to-day running of the Lake House and ensuring that all staff members have the necessary training, support and guidance to deliver consistently high levels of customer service.

The successful candidate will enjoy real responsibility and career progression, with plenty of opportunity to grow and develop the luxury and spa-driven business at Gilpin Lake House. Candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, attention to detail, good communication skills, and excellent English.

The position is full time, live in or out, with 28 days paid holiday, an excellent package (from £9 per hour) with subsidised meals on duty provided, and fantastic subsidised local staff accommodation. Gilpin is located in some of the most beautiful countryside of England in the Lake District National Park; we are close to towns and villages, but we are in the countryside – if you want to live in the city then this position is not right for you. Please have a look at our website www.thegilpin.co.uk. Salary commensurate with experience.

Duties to include:

  • Meeting and greeting guests
  • Liaising with the events team for large bookings
  • Dealing with front of house management
  • General admin
  • Diary management
  • Setting standards
  • Health & Safety

JOIN OUR ACCOUNTS & HR TEAM…

WE ARE LOOKING FOR:

No specific openings at present

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

Due to the departure of a long standing member of staff, we are looking for a dedicated and proactive Assistant Accountant to work closely with the Financial Controller. The ideal candidate should be part qualified or AAT level with some experience or qualified by experience.

We have also recently restructured bringing HR within the same department, and as a result are also looking for a highly proactive HR & Recruitment Officer with a genuine interest in the wellbeing of the team, highly organised administrative skills and a creative side that will enjoy devising original recruitment campaigns.

Below are more details on the roles, but please email or call if you’d like more information or to apply.

We look forward to meeting you,
Karen.

Karen Baybutt
Financial Controller / HR Manager

HR & Recruitment Officer

HR may be seen as behind the scenes role, but it is a pivotal role that can have a huge impact on our (or any) business. Helping ensure that our team is happy and organised – and recruiting them in the first place – is absolutely crucial to the well-being of Gilpin. We often say that as a hotel we can have the best décor, facilities, food, wine etc., but without our team we have nothing – and we sincerely believe that.

So, the HR & Recruitment Officer at Gilpin, what exactly does that entail? It is a role that encompasses everything from the day-to-day administration of HR, to welcoming new team members to Gilpin, getting to know them and ensuring they have everything they need, to devising and managing creative recruitment campaigns. Whilst the role sits within the accounts team, this is more of ​a stand​-​alone role ​encompassing:

  • Recruitment – from proactive creative social media campaigns ​to simple reactive job ads
  • Welcoming new team members to Gilpin, ensuring that their accommodation is in perfect condition with a welcome pack to ease them in, introducing them to their teams and getting to know them
  • Actively promote positive staff welfare, employee satisfaction and wellbeing
  • Counselling staff about any problems they may have, either at work or personally
  • Working closely with line managers on managing employee performance
  • Developing employee engagement and retention initiatives
  • Develop and design learning and development strategies
  • Administrative duties, record keeping
  • Develop and design learning and development strategies
  • Developing and updating HR policies, procedures and documents
  • Ensuring best practices
  • Develop and maintain HR information systems and KPIs

There is ​a lot of detail work, a lot of people ‘work’, a lot of creative work, and a lot of potential. If you’re incredibly organised, empathetic, a pro at multi-tasking and always find the time to organise everyone else’s lives as well as your own, then this could be perfect for you.

Assistant Manager Accountant

Due to the departure of a long standing member of staff, we are looking for a dedicated and proactive full time Assistant Accountant to work closely with the Financial Controller. The ideal candidate should be part qualified or AAT level with some experience or qualified by experience (we use Sage software).

Key responsibilities will include:

  • Daily Banking
  • Bank Reconciliation
  • Control Account Reconciliations
  • Managing Supplier Accounts
  • Balance Sheet Analysis
  • Preparation Of P&L And Balance Sheet
  • Monthly Payroll

Successful candidate should be self motivated and able to work to deadlines, enjoy working as part of a small, friendly team and have the desire to contribute to the success of an established, prestigious and leading hotel in the Lake District.

Competitive Salary and Pensions benefits available

JOIN OUR MAINTENANCE & GARDEN TEAM…

WE ARE LOOKING FOR:

No specific openings at present

Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.

Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…

The Maintenance & Gardens team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.

The standard of rooms and the grounds at Gilpin is extremely high with a constant refurbishment and maintenance program of bedrooms and public areas. The Maintenance & Gardens team are therefore required to work to equally high standards – and are given the time to achieve this.

We look forward to meeting you,
Neil.

Neil Solender
Estates Manager

Positions are generally full time, live in or out (excluding management positions), with 28 days paid holiday, an excellent package with all meals on duty provided, and fantastic subsidised staff accommodation.

If we don’t have a suitable position just at the moment please still send in your CV, we are always interested in meeting new people and can then get in touch with you if something becomes available.

9 REASONS TO JOIN GILPIN

TRAIN DEVELOP

Training is hugely important within the hotel and we have a great intranet and training system in place to help us with this, as well as working with Kendal Collge for those members of our team that wish to take specific qualifications.

STAFF MEALS

We serve home-cooked fresh food for all staff on duty, and also offer a staff discount to eat in our restaurants:

In the Michelin starred, AA 3 Rosette restaurant, ‘Hrishi’, Hrishikesh Desai combines great Lake District produce and classic methods to deliver unbelievable textures and flavours with just a twist of Asia.

‘Gilpin Spice’ is our informal restaurant transcending international boundaries, with an open kitchen focussing on sharing dishes from the spice trail spanning the Indian sub-continent to Malaysia, Thailand, Indonesia, the Philippines, Japan and China.

GYM MEMBERSHIP

We have membership of the Choices Health Club in Troutbeck Bridge which staff are welcome to use. Facilities includes a swimming pool, gym, steam room, sauna and hot tub.

TAKE PRIDE

Gilpin Hotel & Lake House is a 5 Star hotel which is family run with a great team and a friendly environment. We are all very proud of Gilpin, and aim to do our absolute best in everything we do.

AWARD WINNING

Members of Relais & Châteaux and Pride of Britain, we very are proud to hold 5 AA Stars, 1 Michelin Star, 3 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.

FUTURE POTENTIAL

As part of Relais & Châteaux and Pride of Britain, we can offer great career opportunities, whether you choose to stay with us long term or would like the opportunity to work in different parts of the country – or the world! See the Relais & Châteaux recruitment mini film below.

FAMILY TEAM

Fabulous hotels are about passion, and for us, it is as much about family and our fantastic team as it is about our amazing guests. We get to know every guest, and encourage a real team spirit, and do our very best to make everyone feel ‘at home’. We are all passionate about Gilpin, and it shows in every area.

FRIENDSHIP FUN

We have just over 100 on the team, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!

Staff Accommodation

We have fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere. In all accommodation there is a shared kitchen and lounge area, and some have added extras such as a pool table, dart board and X-box… We spring clean and paint your room before you move in, meet you, show you around, and settle you in with a welcome pack.

Mobile Homes

Staff Houses in the Countryside

Staff Houses in Winderemre

Watch the
Relais & Chateaux‎ Recruitment Video

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#LOVE&LAUGHTER

WELCOME…

+44 (0)15394 88818
hotel@thegilpin.co.uk
Gilpin Hotel & Lake House,
Crook Road, Windermere,
The English Lake District, LA23 3NF

Lots of luxury, zero pretentiousness.

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© 2018 Gilpin Hotel & Lake House