#LOVE&LAUGHTER
JOIN TEAM GILPIN
Gilpin Hotel & Lake House is a five star, family owned and run hotel near Windermere in the Lake District, with a great team and a friendly environment. Members of Relais & Châteaux and Pride of Britain, we are proud to hold 5 AA Stars, 1 Michelin Star, 4 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.
All of the team are encouraged to get to know our guests, many of whom return to Gilpin again and again, and great friendships are formed within the team here at Gilpin. We hope that you will enjoy your time with us and gain valuable experience.
Warmest regards,
The Cunliffe family and Team Gilpin
SEARCH OUR JOBS…
JOIN OUR KITCHEN TEAM…
WE ARE LOOKING FOR:
Chef de Partie
Commis Chef
Even if we don’t have the position you’re looking for right now, please send me your CV, I’m always interested in meeting chefs. It may not be the right time now but who knows what will happen in a day, a week, a year…
Please email your CV with a note to careers@thegilpin.co.uk – or just a note if you haven’t got a CV written up – or call me on 015394-88818.
At Gilpin we have a passion for food and our kitchen team reflect this – in the Michelin starred restaurant HRiSHi, and in Gilpin Spice where we serve dishes from countries along the spice trail in a fun and funky atmosphere. You will be part of a friendly and hard working team continuously striving for new challenges and developing your skills as you take this next step in your career.
We look forward to meeting you,
Hrishikesh.
Hrishikesh Desai
Executive Head Chef / F&B Manager
Hrishikesh’s experience includes training and working at the Institute Paul Bocuse, Les Maison de Bricourt (2*), Le Chateau do Bagnol (1*), French Laundry (3*), and Lucknam ‘The Park’ (1*). He is one of the few chefs to have won both the Roux Scholarship (2009) and the Craft Guild of Chef’s National Chef of the Year (2010). Click here for more.
OUR RESTAURANTS
HRiSHi, the Michelin starred restaurant where Hrishikesh Desai’s imaginative dishes combine great Lake District produce and classic methods to deliver modern British dishes with a twist of Asia, with unbelievable textures and flavours.
‘Gilpin Spice’ is an informal restaurant with funky décor, an open kitchen and a menu of sharing dishes from countries along the spice trail, from the Indian sub-continent to the Philippines, Malaysia, Thailand, Indonesia, Japan and China.
JOIN OUR MAINTENANCE & GARDEN TEAM…
WE ARE LOOKING FOR:
Gardener
Maintenance Operative
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
The Maintenance & Gardens team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.
The standard of rooms and the grounds at Gilpin is extremely high with a constant refurbishment and maintenance program of bedrooms and public areas. The Maintenance & Gardens team are therefore required to work to equally high standards – and are given the time to achieve this.
We look forward to meeting you.
JOIN OUR RESTAURANT & BAR TEAMS…
WE ARE LOOKING FOR:
Chef de Rang
Waiting Staff
Please email your CV with a note to careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
Join our fabulous restaurant & bar team – in the four AA Rosette, one Michelin star restaurant HRiSHi, or in the two AA Rosette Gilpin Spice where we serve dishes from countries along the spice trail in a fun and funky atmosphere.
Candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, attention to detail, good communication skills, and good English. Part time positions can be at the weekends and easily fit around studies. We also provide training so experience is not essential.
You will be part of a friendly and hard working team continuously striving for new challenges and developing your skills as you take this next step in your career.
We look forward to meeting you,
Dean & Danny.
Dean Grosev – HRiSHi Restaurant Manager
Daniel Bill – Gilpin Spice Restaurant Manager
‘HRiSHi’ the Michelin starred restaurant where Hrishikesh Desai’s imaginative dishes combine great Lake District produce and classic methods to deliver modern British dishes with a twist of Asia, with unbelievable textures and flavours.
‘Gilpin Spice’ is an informal restaurant with funky décor, an open kitchen and a menu of sharing dishes from countries along the spice trail, from the Indian sub-continent to the Philippines, Malaysia, Thailand, Indonesia, Japan and China.
JOIN OUR HOUSEKEEPING TEAM…
WE ARE LOOKING FOR:
Deputy Head Housekeeper
Senior Housekeeper (Lake House)
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
The housekeeping department is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.
The standard of rooms at Gilpin is extremely high with a constant refurbishment program of bedrooms and public areas. The housekeeping team are work to very high standards – and are given the time to achieve this in each and every room.
We look forward to meeting you,
Cameron.
Cameron Chapman
Front of House Manager
Executive Head Housekeeper:
At Gilpin we also look after each other, with each head of department (HOD) encouraged to take care of their teams – not just as employees, but as individual people. Our HODs have frequent informal chats with their staff so that they’re aware of any personal issues they may be dealing with, whether they are away from home and live in staff accommodation, or live elsewhere and may have families and other responsibilities. Likewise our HODs are a team in themselves, and look to each other for support and guidance when needed. For us the ‘team’ is the very core of Gilpin, so we spend a lot of time and energy trying to ensure that we have a happy and harmonious team throughout the hotel.
Amongst other things, your days will entail…
- Morning debriefs with your team, to ensure that they are set for the day ahead
- Training – teaching techniques to make the best of our beautiful rooms
- Checking – checking every room to ensure standards are kept at the very highest level, and helping them out if needed
- Maintenance – liasing with the Gilpin maintenance team to make sure everything works perfectly, as well as with outside contractors for window cleaning, carpet and upholstery cleaning etc.
- Managing the housekeeping rota and holidays
- Managing guest laundry, housekeeping stock, staff accommodation
- Ensuring that procedures and relevant electronic checklists are completed to keep documentation up to date.
- Engaging with guests and colleagues in other areas of the hotel throughout the day
We are looking for a Laundry Assistant who is at, or is willing to train to, 5 star level. Hours can be flexible
The role requires:
- Extremely high standards of cleanliness and organisation
- A team player
- The ability to support our busy housekeeping team during the day
- Understanding how to wash and dry different fabrics
- Stock control ability
- Efficient time keeping
JOIN OUR LAKE HOUSE TEAM…
WE ARE LOOKING FOR:
Duty Manager
Senior Housekeeper
Housekeeper
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
The Lake House team is a busy, friendly team where attention to detail is hugely important; candidates should have extremely high standards, and be friendly, charming, enthusiastic, well presented, with good manners, and good English.
The standard of rooms at the Lake House are extremely high and the interactive with guests is personal, friendly and professional. The Lake House team are therefore required to work to equally high standards, show initiative in serving guests and also help with small events, guest parties, and weddings.
We look forward to meeting you,
Tom.
Tom Hatfield
Lake House Manager
JOIN OUR SPA TEAM…
WE ARE LOOKING FOR:
Spa Therapist
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
The stunning Gilpin Lake House Jetty Spa is set on the beautiful private four-acre lake. Designed with couples in mind, the Swedish style spa treatment room has been built to blend with the environment, raised 3 metres into the tree canopy, with floor to ceiling windows overlooking the lake. We also offer treatments in the new spa lodges at Gilpin Hotel, (1 mile away) therefore it is preferable to have your own transport.
Candidates should be level 3 qualified ideally in Aromatherapy, Hot Stones, Indian head, facials, manicure & pedicure & gel application. The ideal candidate will be well presented with excellent communication skills, will need to enjoy working in a team and love doing massage, previous experience would be preferable. Naturally the job involves weekend work. We offer meals whilst on duty and provide uniform. We take great pride in offering our guests professional treatments in a simply stunning location.
We look forward to meeting you,
Caroline.
Caroline Todd
Jetty Spa Manager
JOIN OUR GUEST RELATIONS & SALES TEAMS…
WE ARE LOOKING FOR:
Sales & Reservations Agents
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
Our team is made up of full and part time positions where the team work a combination of weekdays, evenings and weekends. The department covers Reception, Reservations, Concierge and Night Managers (see below for more details on each position).
All aspects of the role are very guest focused. Training can be provided, so specific experience is not always necessary. Conversely, enthusiasm, attention to detail, excellent English and a love of the hotel industry are a huge advantage!
Candidates should be smart, friendly, charming, enthusiastic, with gracious manners, attention to detail, good communication skills, and fluent English.
We look forward to meeting you,
Jo & Sofia.
Jo Selby – Sales & Reservations Manager
Sofia Spadafora – Reception Manager
JOIN OUR ACCOUNTS & PEOPLE TEAM…
WE ARE LOOKING FOR:
No current vacancies
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
Working closely with the Financial Director, the Accounts & People team is a small, experienced, dedicated and proactive team where attention to detail and highly organised administrative skills are paramount.
We look forward to meeting you,
Karen.
Karen Baybutt
Finance Director / People Team Director
JOIN OUR MANAGEMENT TRAINEE TEAM…
WE ARE LOOKING FOR:
Management Trainee
Please send your CV with a covering note to us at careers@thegilpin.co.uk or call us on 015394-88818.
Even if we don’t have the position you’re looking for right now, please send your CV, we are always interested in meeting you. It may not be the right time now but who knows what will happen in a day, a week, a year…
Working closely with the Heads of Departments you will experience running different areas of the hotel and lake house in order to gain knowledge and develop your skills as a Management Trainee.
We look forward to meeting you,
Helen.
Helen Sunderland
People Team Manager
Management Trainee:
Main purpose of the role and any specialist knowledge requirements
Working closely with the Heads of Departments you will experience running different areas of the hotel and lake house in order to gain knowledge and develop your skills as a Management Trainee
Key Accountabilities:
Assisting the heads of departments in:
- Managing the day to day functions of the department
- Managing staff schedules
- Managing budgets
- Management of maintenance in the hotel rooms and other areas
- Handling customer complaints and queries
- Promoting and marketing the business
- Ensuring compliance with health and safety legislation and licensing laws.
- Staff Management and Training
Required Skills:
- Good customer service is able to deal with guests, suppliers and internal staff ensuring effective relationships are developed
- Willingness to listen and respond to complaints from guests and staff members
- Strong organisation skills
- Good leadership skills to be able to assist in overseeing and motivating other members of the team.
- Good written skills, able to accurately prepare documents and schedules
Other duties as determined by your immediate supervisor dependent on workload, circumstances and in the interest of the Department/Company
Qualifications & Experience:
- Working towards a Degree Management Apprenticeship
9 REASONS TO JOIN GILPIN
TRAIN & DEVELOP
Training is hugely important within the hotel and we have a great intranet and training system in place to help us with this, as well as working with Kendal College for those members of our team that wish to take specific qualifications.
STAFF MEALS
We serve home-cooked fresh food for all staff on duty for just £1 per meal, and also offer a staff discount to eat in our restaurants:
In the Michelin starred, four AA Rosette restaurant ‘HRiSHi’, Hrishikesh Desai combines great Lake District produce and classic methods to deliver unbelievable textures and flavours with just a twist of Asia.
‘Gilpin Spice’ is our informal restaurant transcending international boundaries, with an open kitchen focussing on sharing dishes from the spice trail spanning the Indian sub-continent to Malaysia, Thailand, Indonesia, the Philippines, Japan and China.
GYM MEMBERSHIP
We have membership of the Choices Health Club in Troutbeck Bridge which staff are welcome to use. Facilities includes a swimming pool, gym, steam room, sauna and hot tub.
TAKING PRIDE
Gilpin Hotel & Lake House is a 5 star hotel which is family owned and run, with a great team and a friendly environment. We are all very proud of Gilpin, and aim to do our absolute best in everything we do.
STAFF ACCOMMODATION
We have fantastic subsidised shared staff accommodation, some at the hotel, some in the countryside, and some in the centre of Windermere. In all accommodation there is a shared kitchen and lounge area, and some have added extras such as a pool table, dart board and X-box… We spring clean and paint your room before you move in, meet you, show you around, and settle you in with a welcome pack.
Mobile Homes
Staff Houses in the Countryside
Staff Houses in Winderemre
FAMILY & TEAM
Fabulous hotels are about passion, and for us, it is as much about family and our fantastic team as it is about our amazing guests. We get to know every guest, and encourage a real team spirit, and do our very best to make everyone feel ‘at home’. We are all passionate about Gilpin, and it shows in every area.
FUTURE POTENTIAL
As part of Relais & Châteaux and Pride of Britain, we can offer great career opportunities, whether you choose to stay with us long term or would like the opportunity to work in different parts of the country – or the world! See the Relais & Châteaux recruitment mini film below.
AWARD WINNING
Members of Relais & Châteaux and Pride of Britain, we very are proud to hold 5 AA Stars, 1 Michelin Star, 4 AA Rosettes, and to have been awarded Hotel of the Year by the English Tourist Board, the AA, Johansens and the Cateys.
FRIENDSHIP & FUN
There are around 120 of us in Team Gilpin, but we’re not a big international hotel. We love what we do, and believe it’s important to have a friendly warm atmosphere behind the scenes as well as out front. We are family run with a strong team of managers who really look after, look out for and nurture our teams. We have a lovely, friendly, close knit team, where great friendships are made (often long term). We believe in enjoying what we do!
