Deputy Restaurant Manager (Gilpin Spice)

Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.

Deputy Restaurant Manager – Gilpin Spice (Full‑Time)

Step into a role that blends hands‑on housekeeping excellence with the quiet magic of the Lake District. As Deputy Housekeeping Manager at Gilpin Hotel & Lake House, you’ll help lead the team who shape the aesthetic, calm, and immaculate presentation of our luxury retreat – ensuring every space feels exceptional, serene, and beautifully cared for.

Salary: £33,000 – £36,000 per year

Gratuities: £643 per month (average)

About being a Deputy Restaurant Manager at Gilpin Spice

Set within the stunning grounds of Gilpin Hotel & Lake House, Gilpin Spice is a Michelin‑recommended, pan‑Asian restaurant inspired by the Spice Trail – bold flavours, vibrant dishes, and a buzzing open‑kitchen atmosphere.

Gilpin Spice is all about energy, personality, and beautifully orchestrated service. As Deputy Restaurant Manager, you’ll support the Restaurant Manager in leading a confident, guest‑focused team, ensuring every service feels seamless, warm, and full of character.

You’ll be hands-on throughout the day, guiding the flow of the restaurant, supporting the team, presenting dishes with flair, and helping create the lively, welcoming atmosphere that defines the Gilpin Spice experience.

Your Role as deputy restaurant manager:

• Leads with upbeat confidence, supporting the team throughout service and ensuring every interaction with guests feels warm, professional, and full of personality.
• Guides the rhythm of the restaurant from reservations, table planning, service flow, guest movements, to daily operational needs, ensuring a smooth, energetic, and well‑orchestrated dining experience.
• Presents dishes with charm and clarity, confidently upselling drinks, sides, and specials to enhance the guest journey.
• Supports the Restaurant Manager with training, coaching, appraisals, and team development, helping build confidence, skill, and a positive, supportive culture.
• Maintains immaculate standards across the restaurant from presentation, cleanliness, organisation, safety, to atmosphere – ensuring Gilpin Spice always feels vibrant and beautifully cared for.
• Oversees banking processes, stock levels, wet‑stock ordering, consumables, and monthly stock‑takes, ensuring accuracy and smooth operations.
• Works closely with Hotel Management, Front Office, Kitchen, and other HODs to resolve issues quickly, support guest needs, and maintain seamless communication across the estate.
• Understands and confidently uses EPOS, reservation systems, and other technology systems that are used to support and train the team in their use.
• Opens and closes the restaurant independently, ensuring security, safety, and a calm, professional end‑to‑day routine.
• Brings an appreciation for wine and the confidence to guide guests through pairings that elevate the Spice Trail flavours.
• Demonstrates strong bar leadership, ensuring cocktails, beverages, and bar service are delivered with consistency, creativity, and impeccable standards.
• Radiates positivity and genuine warmth, helping create the lively, welcoming atmosphere that defines Gilpin Spice.
• Upholds our promise of warmth, energy, and exceptional hospitality – ensuring every guest leaves Gilpin Spice feeling delighted, cared for, and eager to return.

What You Bring

• Strong restaurant experience within a high‑end or luxury environment.
• A confident, warm, and professional presence.
• Excellent communication and teamwork skills.
• A passion for guest experience and the theatre of service.
• Flexibility to work evenings, weekends, and holidays.
• Food hygiene qualification (essential).
• Understanding of allergens and food safety standards.
• Confidence acting as a First Aid Aider or Fire Warden when required.
• A positive attitude, a tidy presentation, and pride in personal standards.

What We Offer

• A stunning work environment within a Michelin Key‑awarded hotel.
• A supportive, dynamic team and opportunities for growth within the Gilpin family.
• Meals on shift, uniform, and generous gratuities.
• A beautiful Lake District setting that inspires every day.
• The pride of contributing to a property recognised with 5 AA Red Stars and Two Michelin Keys.
• The prestige of working within Relais & Châteaux and Pride of Britain Hotels – becoming part of a global community of exceptional hotels and restaurants united by passion, authenticity, and local tradition.

Bring your passion for service, energy, and leadership to Gilpin Spice – if you’re ready to help shape unforgettable dining experiences, we’d love to hear from you.